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Voice over IP (VoIP) as a technology and service has improved in leaps and bounds in the last 10 years. Sound quality, reliability and customer service have been prime factors that have been focused on by the industry in large. Combine that with the growth of high speed Internet availability it quickly becomes clear why VoIP has been embraced by corporations worldwide. The only requirement to use this service for your company is a Broadband connection because it sends your voice as “data packets” across the Internet instead of a regular phone line.