“We are in unprecedented times, but this doesn’t mean businesses can’t continue thriving,” stated Mark Lasinis, CIO/Vice President of Technology of Imagine Technology Group. “With a shift in approach and proper technology, a business can set itself up for successful continued operations.” Imagine Technology Group starts by evaluating an organization’s existing technology and then creates a plan to optimize operations and employee productivity with the right technology that supports both remote and on-site workers. While more restrictions may be on the horizon, there is no reason why most businesses cannot adapt and thrive, especially with a solid technology plan.
Our technology plan is a simplified solution and consists of five main components.
Ensure Effective Voice Communication Not all business phone systems are created equal. Many small to mid-sized businesses using older systems faced significant challenges in transitioning their employees to work from home while maintaining effective communication with customers and team members. In contrast, companies leveraging modern cloud voice technology experienced a much smoother and seamless transition.
Cybersecure the Home Office With 45% of home office PCs being infected with malware, many companies’ critical information is at risk. Protecting home office PCs must be done with the same diligence as office PCs. Cyberattacks have surged, and hackers are increasingly targeting remote workers since the pandemic began.
Proper Remote Workforce Management Imagine Technology Group is a premier member of Technology Assurance Group, an organization of leading managed technology services providers (MTSPs) across the United States and Canada, representing $500 million in products and services. As a result, Imagine Technology Group has the proper techniques and processes to successfully manage a remote workforce. In return, ITG teaches its customers these best practices to help them maximize the performance of remote employees.
Ensure the Home Office is Functional One of the best practices for managing a remote team is to meet over video conferencing as frequently as possible, rather than just via phone calls. Employers need to ensure that employees have a functional home office with a PC/laptop equipped with a camera and mic to make the most of video meetings. Some employees may also need access to a printer/scanner if the office is not fully paperless yet.
Provide Necessary Collaboration Tools Without the benefit of physical proximity, employees must rely more heavily on collaborative tools like Microsoft Teams, video conferencing, and instant messaging. These solutions must be carefully selected to ensure seamless integration. Microsoft Teams offers all of these features, but employees must be trained to maximize its potential.
“Imagine Technology Group custom-tailors technology plans to meet specific needs for continued operations,” commented Mark Lasinis. “We’re taking a leadership position in the face of our current collective predicament, and proactively helping our customers persevere through restrictions or reopening guidelines.”
ABOUT IMAGINE TECHNOLOGY GROUP
Imagine Technology Group (ITG) is an Arizona-owned and operated company offering our customers a single point of contact for all their office technology needs. ITG provides a wide range of document management solutions, workflow improvements, multi-function devices, VoIP phone systems, digital signage, managed network services, and IT solutions. With our manufacturers’ National Programs, we can provide service and support anywhere in the world. Our goal is to be our customer’s “ONE SOURCE” for any office technology solution they might need. Through top-notch customer service provided by well-trained employees, ITG manages your technology so you don’t have to. To learn more about our products, services, and support, please submit an inquiry at itgarizona.com/contact-us.
“We are in unprecedented times, but this doesn’t mean businesses can’t continue thriving,” stated Mark Lasinis, CIO/Vice President of Technology of Imagine Technology Group. “With a shift in approach and proper technology, a business can set itself up for successful continued operations.” Imagine Technology Group begins by evaluating an organization’s existing technology and then creates a plan to maximize operations and employee productivity with the proper technology that supports both remote and on-site workers. While more restrictions may be on the horizon, there is no reason why most businesses cannot adapt and thrive, especially when they have a strong technology plan.
Our technology plan is a simplified solution and consists of five main components.- Ensure Effective Voice Communication Not all business phone systems are created equal. Many small to mid-sized businesses that use older systems faced severe challenges sending their employees home with the expectation to communicate effectively with customers and fellow employees. On the other hand, those companies that leverage today’s cloud voice technology experienced a much easier and seamless transition.
- Cybersecure the Home Office With 45% of home office PCs being infected with malware most companies’ critical information are at risk. Protecting home office PCs must be done with the same due diligence as PCs in the office. Cyberattacks are at an all-time high and hackers are preying on remote workers with greater frequency since the pandemic started.
- Proper Remote Workforce Management Imagine Technology Group is a premier Member of Technology Assurance Group, organization of leading managed technology services providers (MTSPs) in the United States and Canada representing $500 million in products and services. As a result, Imagine Technology Group possess the proper techniques and processes to successfully manage a remote workforce. In return, Imagine Technology Group teaches its customers these best practices so they can be successful in maximizing the performance of remote employees.
- Make Sure Home Office is Functional One of the best practices for managing a remote team is to meet over video conferencing as frequently as possible, instead of just via phone call. Employers need to make sure that employees have a functional home office with a PC/laptop that has a camera and mic to get the most out of videoconferencing meetings. Some employees also need access to a Printer/Scanner, in case the office is not fully paperless, yet.
- Provide Necessary Collaboration Tools Without being in physical proximity, employees must rely on collaborative tools like Microsoft Teams, video conferencing and instant messaging more than ever before, so these solutions need to be carefully selected so that they integrate well. Microsoft Teams comes with all of those features already built-in but employees need to know how to get the most out of it.
