At ITG, we pride ourselves on providing solutions that empower your business. Recently, we helped a large accounting firm by migrating their data from on-premise servers to the cloud, setting up 165 virtual desktops, and significantly enhancing their cybersecurity.
The Problem
The accounting firm was facing several challenges that were hindering their productivity. They operated across three sites with inefficient connections, and their technology was outdated. Many of their servers were running on operating systems that were nearing their end-of-life, leaving the firm vulnerable to cyber threats. As an accounting firm handling sensitive financial information, this posed a serious risk.
In addition, their outdated technology was generating frequent IT issues, leading to a high volume of support tickets. The situation was so severe that ITG had to dedicate weekends just to manage the backlog of tickets.
The Solution
ITG created a comprehensive plan to transition the firm from three disjointed networks into a unified cloud environment. We began by upgrading application-specific servers and consolidating redundant services. This included transitioning from an end-of-life Exchange and Citrix environment to Microsoft Office 365 and implementing a modern Virtual Desktop Infrastructure. Throughout the entire process, the firm experienced zero downtime.
We reduced the number of servers by over half, migrating everything to a secure data center. This included transferring several terabytes of data and setting up 165 Virtual Desktops. With all their data and virtual desktops housed in the same data center, the firm no longer experienced the application crashes that had previously plagued their operations. We also bolstered their cybersecurity by implementing multi-factor authentication and additional security protocols.
The Result
We completed the entire migration over a weekend, with servers going offline on Friday evening and fully operational by early Monday morning. The firm experienced minimal downtime, and none of it occurred during regular business hours. Today, they are far more efficient and productive. Data and file sharing between their three locations is seamless, and IT-related service calls have dramatically decreased. Moreover, their cybersecurity is now more robust, ensuring the protection of sensitive client information.
As a result, the accounting firm is not only more efficient but also more profitable due to the reduction in IT issues and the boost in operational productivity.
Our commitment to your business’s success sets us apart from the competition. When you partner with ITG, you receive exceptional customer service and a dedicated team focused on making your technology work for you. Contact us to learn more about our services, and let us help your company become more productive and efficient.
Submit an inquiry at itgarizona.com/contact-us.
At ITG, we pride ourselves on our commitment to providing services and solutions that will empower your business. We recently helped a large accounting firm by moving their data from on-premise servers to the cloud, setting them up with 165 virtual desktops, and drastically increasing their cybersecurity.
The Problem
The accounting firm was experiencing numerous issues that were impacting their ability to efficiently complete work-related tasks. They had three separate sites that were inefficiently connected, and they were experiencing multiple problems. Many of their servers were using operating systems that had an end-of-life that was quickly approaching. Once support stopped, their servers were going to become very vulnerable to any cyber threats. As an accounting firm responsible for maintaining the security of people’s financial information, this was unacceptable.
In addition, their outdated technology was causing them to submit multiple tickets and was impacting their ability to operate efficiently. Their IT issues were so frequent that it required ITG to work weekends to stay on top of the tickets.
The Solution
ITG developed a plan to transition the firm from the three separate networks into a cloud model. To begin, we upgraded application-specific servers and consolidated redundant services. This included converting from an end-of-life Exchange and Citrix environment to Microsoft Office 365 and a more modern Virtual Desktop Infrastructure. The firm experienced zero downtime during this process.
Additionally, we cut the server environment to less than half of their previous amount and migrated them all to a secure data center. We transferred several terabytes of files and configured 165 Virtual Desktop. All of their data and the Virtual Desktops are in the same rack in the data center, eliminating all of the issues they were experiencing with their applications crashing. Additionally, we solidified their cybersecurity by implementing multi-factor authentication as well as a few extra security measures.
The Result
We were able to accomplish this migration over a weekend, with their servers going down on Friday evening and were back up and running early Monday morning. The downtime their company experienced was minimal, and not during normal business hours. Overall, the accounting firm is much more efficient and productive than they were previously. They can efficiently share data and files between the three locations, and their IT service calls have reduced dramatically. They also have much more robust and up-to-date cybersecurity to ensure the protection of their data network. The accounting firm is more profitable due to the increase in efficiency and the decrease in IT-related issues.
Our dedication to your business’s success is what separates us from our competitors. When you partner with ITG, your business will get unrivaled customer service and an unmatched dedication to ensuring that your technology provides all the benefits your company needs. Contact us to learn more about our services and let our dedicated team get to work on helping your company become more productive and efficient.
