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Tag: 2021

Alerting Customers About Section 179 Tax Advantage End of Year Deadline

Leading MTSP Reminds Business Owners to Reinvest Before December 31st ITG is alerting local businesses about Internal Revenue Code (IRC) 179 and the deductions it provides for any organization looking to reinvest before the end of the calendar year in 2021. Business owners can take advantage of the Section 179 deduction, which allows them to deduct up to $1,050,000 on qualifying business equipment, such as technology and computer software, if they purchase or finance this new equipment and put it into service before December 31, 2021. The deduction remains effective until a company reaches $2.62 million in purchases for the year. The federal government designed this program to stimulate the economy by enabling business owners to accelerate their depreciation rate. Instead of being required to depreciate their capital expenditures over five years, they can depreciate their entire investment all at once, potentially leading to significant tax savings. “While we specialize in equipping our customers with technology infrastructure that is highly customizable and scalable, we believe it’s important to inform them about Section 179. When we learned that some of our customers were either unaware of or not utilizing this program, we felt compelled to educate them on its benefits. The only reason for any company to invest in new technology is if it increases profitability and provides a competitive advantage. Section 179 presents a tremendous opportunity to achieve both while leveraging deductions provided by the IRS,” stated Mark Lasinis, CIO/VP of Technology at Imagine Technology Group. ABOUT IMAGINE TECHNOLOGY GROUP Imagine Technology Group (ITG) is an Arizona-owned and operated company offering our customers a single point of contact for all their office technology needs. ITG provides a diverse range of document management solutions, workflow improvements, multi-function devices, VoIP phone systems, digital signage, managed network services, and IT solutions. Through our manufacturers’ national programs, we can deliver service and support anywhere in the world. Our goal is to be our customers’ “ONE SOURCE” for any office technology solution they may require. With top-notch customer service provided by well-trained employees, ITG manages your technology so you do not have to. To learn more about our products, services, and support, please contact ITG at 602-454-0720 or visit www.itgarizona.com.

Imagine Technology Group Invited to Speak at Technology Assurance Group’s Annual Convention

Leading Managed Technology Services Provider to Share Business Expertise and Technology Foresight with Organizations Throughout the U.S. and Canada CHANDLER, AZ – Imagine Technology Group, a leading managed technology services provider (MTSP), has been invited to speak at the Technology Assurance Group’s 20th Annual Convention in Dallas, Texas. TAG is an organization of MTSPs representing over $700 million in products and services. The convention will bring together industry leaders to discuss the future of the sector, explore new technologies, and share best practices aimed at empowering small to mid-sized businesses (SMBs) to leverage technology for enhanced productivity and profitability. This invitation-only event will take place at the Hyatt Regency from November 6-10, 2021. “It is an honor to be selected for this event and to be among the best technology companies,” stated Mark Lasinis, CIO/VP of Technology at Imagine Technology Group. “It’s always a privilege to share our knowledge as we help push the industry forward. We look forward to sharing our insights on how technology is evolving and, most importantly, how that will impact our customers’ businesses. Our proactive culture drives us to gather information at the TAG convention, enabling us to keep our customers ahead of the curve regarding technological innovation. We always leave with new ideas, technologies, and solutions that can better protect, streamline, or enhance our customers’ experiences.” “Imagine Technology Group is a premier member of the TAG organization and is highly regarded by the business community for their expertise in developing strong customer relationships,” commented Brian Suerth, President of TAG. “Their focus on advancing customer businesses through technology with a consultative approach has resulted in a phenomenal reputation for exceeding customer expectations. They are true leaders and highly respected by their peers.” The TAG convention will gather the brightest minds in managed technology services from across the United States and Canada, ensuring a rich exchange of dialogue and knowledge. Imagine Technology Group serves businesses seeking innovative technology solutions to elevate their operations. ABOUT IMAGINE TECHNOLOGY GROUP Imagine Technology Group (ITG) is an Arizona-owned and operated company that offers customers a single point of contact for all their office technology needs. ITG provides a wide range of document management solutions, workflow improvements, multi-function devices, VoIP phone systems, digital signage, managed network services, and IT solutions. With our manufacturers’ national programs, we can provide service and support anywhere in the world. Our goal is to be our customers’ “ONE SOURCE” for any office technology solution they might need. Through top-notch customer service provided by well-trained employees, ITG manages your technology so you do not have to. To learn more about our products, services, and support, please contact ITG at 602-454-0720 or submit an inquiry at itgarizona.com/contact-us. ABOUT TECHNOLOGY ASSURANCE GROUP (TAG) Founded in 1998, Technology Assurance Group (TAG) is an organization of leading managed technology services providers (MTSPs) in the United States and Canada, representing $700 million in products and services. TAG members integrate various technology solutions, including IT, cloud-based technologies, cybersecurity, telecommunications, AV, video surveillance, access control, and managed print. Members benefit from best business practices, advanced sales training programs, in-depth financial analysis, industry benchmarking, peer group interaction, marketing and lead generation programs, and strategic partnerships with technology manufacturers. For more information about TAG, please contact (858) 946-2108 or visit www.tagnational.com.

How ITG Can Bring Your Outsourced Printing In-House

When it comes to printing through third parties—be it marketing materials or work documents—costs can quickly spiral out of control for businesses. Factors such as last-minute changes, bulk order limits, and the potential obsolescence of printed content can leave your business with significant expenses for what could be an essential function. So, how can your business reduce the costs associated with third-party printing? The solution is simple: eliminate the middleman and implement an in-house printing solution with ITG. Reduce Costs with In-House Printing Don’t let your business bear excessive costs due to reliance on third-party printing services. The experts at ITG can help you transition your printing production in-house. We collaborate with our clients to provide tailored solutions that meet their specific needs without exceeding their budget. Many of our clients have saved up to 50% by taking control of their printing needs through in-house production. What ITG Has to Offer How can ITG assist your business in making the shift to fully in-house printing? With our Managed Print Services and Xerox® Products: Managed Print Services With our Managed Print Services, you won’t have to worry about your devices—ITG takes care of everything needed to keep your printers operational. From toner shipments and parts to service, support, and day-to-day management of your printer and copier fleet, we handle it all. Xerox Products ITG partners closely with Xerox® to provide our clients with award-winning printing products and equipment. This collaboration enables us to deliver expertise in business processes and document workflow services, alongside exceptional print quality, productivity, and ease of use from our Xerox® product line. Don’t let your business overspend by relying on third-party print shops for your printing needs. Bring your printing in-house with ITG and potentially save up to 50% on your printing costs. When it comes to printing through third parties, whether it’s marketing material or work documents, it can quickly end up being a costly deal for businesses. Between things like last-minute changes, bulk order limits, and potential obsoletion of the printed content, your business can end up saddled with a high cost for what could be an essential part of your business. So what can your business do to lessen the cost of third-party printing? Cut out the middle man and get an in-house printing solution with ITG. Reduce Costs With In-House Prinitng Don’t let your business suffer exuberant costs because of a dependence on third-party print. Let the experts at ITG help you move your printing production in-house. We work with our clients to help them get a tailored fit to their needs without going over budget. Clients we’ve previously worked with have saved up to 50% by taking control of their printing needs with in-house production. What ITG Has to Offer How can ITG help your business switch to moving your printing production to be 100% in your control? With our Managed Print Services and Xerox Products: Managed Print Services With our Managed Print Services, you never need to worry about your devices, as ITG covers everything your need to keep your printers up and operational. Everything from toner shipments to parts, service, and support, and day to day management of your printer and copier fleet is taken care of with our service. Xerox Products ITG works side-by-side with Xerox® to deliver the best possible award-winning printing products and equipment to our clients. With this partnership, we can bring expertise in business processes and document workflow services on top of exceptional print quality, productivity, and ease of use from our Xerox® product line. Don’t let your business spend more than it has to get a third-party print shop to cover your printing needs. Bring your printing in-house with ITG and save your business potentially up to 50% on printing costs.

So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?

Mark Lasinis of Imagine Technology Group Discusses the Importance of Conducting a Network Assessment The growing popularity of Voice over Internet Protocol (VoIP) among small to mid-sized companies offers significant cost savings and new applications, but it also places substantial demands on network performance. VoIP requires high-quality, low-latency connections, making it sensitive to network issues that might go unnoticed by typical data applications. Even minor impairments can lead to frustrating experiences for users, impacting customers, partners, and employees alike. Network Readiness and the Risks of Inadequate Assessment Before investing in VoIP, it’s crucial to assess whether your network can handle the increased traffic. Gartner reports that 85% of networks are unprepared for VoIP, and a staggering 75% of companies without pre-implementation network assessments fail to achieve successful VoIP implementations. Without proper evaluation, businesses risk wasting time and resources. To maximize the chances of a successful VoIP rollout, ITG recommends the following four key steps in conducting a comprehensive network assessment: Pre-Deployment Assessment: This initial analysis examines the current capabilities of the network, identifying potential issues and determining requirements for supporting VoIP traffic. It should assess bandwidth, utilization, jitter, throughput, and latency before any VoIP equipment purchase. Post-Deployment Assessment: Conducted before activating VoIP services, this assessment ensures that the network operates efficiently and meets call quality standards. It allows for timely adjustments to address any issues that arise after new equipment is integrated. Regular Maintenance Assessment: Networks are dynamic, frequently changing with the addition or removal of devices like IP phones and routers. Ongoing assessments help identify and rectify faults, enhancing system performance and reducing costs. Break/Fix Strategy: Unforeseen network issues can arise, sometimes impacting productivity. Having an assessment tool enables swift diagnosis and resolution of problems, minimizing disruption. By following these steps, companies can avoid the pitfalls of inadequate network preparation for VoIP and fully leverage the advantages of this innovative communication solution. As you consider a VoIP deployment, ask yourself: What is my telecommunications provider doing to ensure my network can effectively support VoIP? About Imagine Technology Group Imagine Technology Group (ITG) is an Arizona-owned company providing a comprehensive range of office technology solutions. ITG specializes in document management, workflow improvements, multi-function devices, VoIP phone systems, digital signage, managed network services, and IT solutions. With national programs from leading manufacturers, ITG offers service and support worldwide. Committed to exceptional customer service, ITG aims to be your “ONE SOURCE” for all office technology needs. For more information, contact ITG at 602-454-0720 or submit an inquiry at itgarizona.com/contact-us.

What Happened to My Data? ITG Explains the Dangers of Insufficient Backup Procedures

The Critical Importance of Data Backup and IT Resilience for SMBs In today’s fast-paced business environment, IT infrastructure has become the backbone of small to mid-sized businesses (SMBs) across the nation. However, the complexity and strain placed on networks have exposed these businesses to greater security threats than ever before. Natural disasters, power outages, employee errors, and failed system upgrades pose significant risks, and neglecting these threats can result in severe network damage, immobilizing a company for hours, days, or even weeks. Understanding and Mitigating Risks To combat these challenges, it is essential for SMBs to understand the risks, proactively address potential problems, and implement proper precautions. One of the most easily mitigated risks is the failure to back up data regularly. According to Symantec’s 2011 SMB Disaster Preparedness Survey, only half of SMBs back up at least 60% of their data, leaving them vulnerable to losing 40% of crucial information in the event of a disaster. Alarmingly, many organizations overlook backing up corporate PCs and take an “all or nothing” approach to data protection. For instance, 31% of surveyed SMBs do not back up emails, 21% neglect application data, and 17% fail to back up customer data. The greatest advantage of having a reliable backup process is that employees can quickly recover lost data without the need to redo work, minimizing downtime and productivity loss. Protecting Remote Workforces and Branch Offices Another critical risk is the lack of protection for branch offices and telecommuters. The “out of sight, out of mind” mentality can lead to vulnerabilities when businesses are subject to compliance or regulatory standards. Organizations must ensure that all company endpoints, including those used by remote employees, are adequately protected. Centralized IT support may inadvertently overlook remote users, such as salespeople, leaving them exposed to potential threats. Consistency in Data Backups Inconsistent data backups are a common oversight among SMBs. The benefits of automated or regularly scheduled backups cannot be overstated. Despite advancements in storage technology, the Enterprise Security Group reports that only about 20% of backup jobs are successful. This highlights the importance of consistency and frequency in evaluating any backup solution. Risks of Outdated Backup Equipment Utilizing outdated backup equipment, such as tape or disk media, poses additional threats. These hardware solutions can be lost, stolen, or improperly stored, often resulting in irretrievable data when recovery is most needed. Embracing Modern Business Continuity Solutions Today’s business continuity and disaster recovery solutions address these risks by virtualizing all data to the cloud. This not only enhances performance but also improves accuracy, efficiency, security, and archiving capabilities within a business’s disaster recovery plan. In essence, technology has advanced to a point where SMBs should not have to contend with the possibility of losing vital data, which could jeopardize their survival. With the assistance of a trusted IT advisor and today’s powerful solutions, SMBs can effectively protect themselves, their employees, and their customers’ data from emerging threats. About Imagine Technology Group Imagine Technology Group (ITG) is an Arizona-based company offering a single point of contact for all office technology needs. ITG provides a comprehensive range of services, including document management solutions, workflow improvements, multi-function devices, VoIP phone systems, digital signage, managed network services, and IT solutions. With national programs from leading manufacturers, ITG delivers service and support worldwide. Our goal is to be your “ONE SOURCE” for any office technology solution. Through exceptional customer service provided by well-trained employees, ITG manages your technology, allowing you to focus on your business. To learn more about our products, services, and support, please contact ITG at 602-454-0720 or submit an inquiry at itgarizona.com/contact-us.

Phil Semallie

Director of Operations

  • psemallie@itgarizona.com
  • Present: Imagine Technology Group
    Director of Operations

Phil is the Director of Service with nearly three decades of experience in the service industry, having begun his career in 1995. A founding team member of Imagine Technology Group since day one in 2011, Phil has played a critical role in building and leading high-performing service operations. Known for a hands-on approach, Phil collaborates closely with his team to optimize response times, maximize equipment uptime, and service support for clients across Arizona. His leadership and dedication to excellence helped the organization achieve Sharp’s Platinum Level Service Dealer designation and Toshiba’s ProMasters Award.

 

Phil is Navajo, from the Navajo Nation, and maintains a strong connection to his roots. He is of the Rock Gap People Clan and born for the Salt Clan. Outside of work, he enjoys the drive home to the reservation to spend time with family, valuing the traditions and relationships that continue to shape who he is both personally and professionally.

Dylan Olson

Director of IT

  • dolson@itgarizona.com
  • Present: Imagine Technology Group
    Director of IT

Dylan is a seasoned IT leader serving as Director of IT in Chandler, Arizona. He brings extensive experience overseeing enterprise infrastructure, applications, and IT operations, with a focus on scalability, security, and continuous improvement. Throughout his career, Dylan has led cross-functional teams, modernized technology environments, and partnered closely with executive leadership to ensure IT strategies directly support organizational goals.

Known for his calm, results-driven approach, Dylan emphasizes operational excellence, thoughtful governance, and practical innovation. He is passionate about developing strong teams, optimizing systems for long-term growth, and delivering dependable technology that enables the business to move faster and smarter.

Outside of work, Dylan values maintaining an active and well‑rounded lifestyle. He enjoys hiking, weight training, watching movies, and attending live concerts
—interests that reflect his appreciation for both physical challenge and creative experiences.

Cathy Chambers

Director of Finance

  • (602) 454-0720
  • cchambers@itgarizona.com
  • 2015-Present: Imagine Technology Group
    Director of Finance
  • 2008-2015: Marcolin USA
    Controller
  • 1994-2008: Enterprise Holding Co
    Accounting Manager

Originally from the Midwest, Cathy is now a long-time Arizona resident. She holds a degree in Accounting and brings with her 30+ years of Finance and Accounting experience at the Management level. Cathy has a theory: “it’s always Monday and it’s always Friday” because she’s been fortunate enough to always love her job and the company she works for.

Cathy is known for her “workaholic-never-stops” dedication and is committed to getting the job done. She possesses an honest approach to solving team issues and stands by her “open-door”, “let’s talk about it” policy. Cathy is loyal and determined and has a unique stubbornness for problem-solving and seeing her team succeed.

Cathy was an integral part of multiple conversions in ERP systems, payroll, banking, 401k, and benefits at ITG and with previous employers. At Marcolin, in the middle of an acquisition and SAP conversion, a key employee resigned. Cathy was responsible for hiring and training a replacement all while keeping the conversion on tract. Through this process, Cathy kept her team focused on valuing their customers, even when they were unsure of their future with the newly merged company.

In her personal life, Cathy prefers to be outdoors enjoying activities that the Arizona climate brings. She can be found hiking, running, mountain biking, kayaking and camping. She also spends time with her family and pets, travels, and enjoys scuba diving preferably in the blue waters of the Belize or Bonaire.

Ray Trombley

Director of Operations

  • (602) 454-0720
  • rtrombley@itgarizona.com
  • 2019-Present: Imagine Technology Group
    Director of Operations
  • 2011-2019: Imagine Technology Group
    Service Operations Manager
  • 2005-2011: Infincom
    Operations Supervisor
  • 1994-2005: Copier Brothers
    Service Manager


Currently a resident of Arizona, Ray is originally from the East Coast (New Hampshire). He has been a member of the Service Team with Imagine Technology for over five years and has been in the Industry over 25 years. Starting in the Technical area, Ray grew his expertise into-and-beyond the Operations and Logistics field. He has won numerous awards for his technical abilities along with winning the President’s Club Award. Ray is an “original” ITG employee and has been instrumental to the growth of the company. As Director of Operations, Ray is responsible for the entire logistics operation and has shown continual insight into how to improve ITG’s delivery process, decrease cost of goods sold and manage the inventory levels to provide excellent customer service.

Ray is always involved in the entire aspect of the business and tries to understand and help in all areas. After a company decision to change Software, he took the lead in implementing the new database and has become the point person since implementation, winning the new title of the go to guy “ASK RAY”. He is a strong source of knowledge and always willing to take the time to assist others where needed. He is known for his strong work ethics and attention to detail. He keeps up with business life by reading ENX and other business publications.

Ray’s personal interests include basketball and he is a huge Boston Celtics fan. He is involved with his children’s Taekwondo and spends his free time being with his family. His long-term goals include visiting Ireland and spending vacation time with his family.

Pamela Berlin

Director of Aftermarket Sales

  • (602) 454-0720
  • pberlin@itgarizona.com
  • 2015-Present: Imagine Technology Group
    Director of Aftermarket Sales
  • 1999-2015: Arizona Office Technologies
    Regional Supply Mgr.
  • 1986-1999: Danka
    Customer Care Coordinator

Pamela is one of the few Arizona natives and comes with 31+ years of experience in the field of Customer Service and Aftermarket Sales. She has the unique ability to work out-of-the-box, enabling her to wear a myriad of hats when it concerns customer service. She has a strong background in Aftermarket Sales and a firm believer in Customer Satisfaction above all else. Pamela is a very organized individual and brings with her a positive attitude, along with the skillset to work and solve issues. She possesses the determination and drive that it takes to achieve complete Customer Satisfaction. Pamela is a great team player and not afraid to assist in other areas where needed.

In her current role at ITG, Pamela has been instrumental at improving the delivery process of all aftermarket activities. She has implemented special pricing programs with multiple vendors and has improved the supply reporting system for all customers. During a major takeover, Pamela’s dedication to detail, industry knowledge and foresight allowed ITG to provide superior customer service all while never missing a commitment.

Pamela is involved with volunteering her time with local Foundations such as Hospice of the Valley, Tempe Community Action, and the Human Society of Arizona, rescuing and adopting her family of dogs. Her giving heart spreads to helping others through donations, volunteering her time where needed, and organizing community Charity drives. Pamela’s free time is spent with her family, and enjoys shopping with friends and trying new food!

Wendy Hagerstrand

Director of Service / Sales Manager

  • (602) 454-0720
  • whagerstrand@itgarizona.com
  • 2000–2009: IT Systems & Arizona Office Technology
    Service Technician
  • 2009–2010: SoCal Office Technology
    Field Product Specialist
  • 2010–2011: SoCal Office Technology
    Director of Corporate Service Training
  • 2011–2015: SoCal Office Technology
    Director of Service
  • 2015–2019: SoCal Office Technology
    Vice President of Service
  • 2019–2020: Sales Manager
    Arizona Office Technology
  • 2020–2021: Director of Sales
    Arizona Office Technologies
  • 2021–Current: Imagine Technology Group
    Director of Service

Wendy was born in Denver, Colorado and moved to California at a young age where she was raised before moving to Arizona in 1992. She returned to California for 10 years where she took the opportunity to advance her career prior to returning to Arizona 3 years later. She has 22 years industry experience with 12 years of that being in leadership positions.

Throughout her experience in the technology industry Wendy started off her career as a field service technician and has advanced her career holding other roles such as a Product Specialist, Director of Service Training and Director of Service before being promoted to the Vice President of Service role to advance and drive service growth strategies for an organization generating $51M in annual revenue. Wendy is passionate about developing service vision and long-term business planning. She has a relentless drive for building and promoting long-lasting customer relationships through partnering with them to understand the needs of their organization. She returned to Arizona 3 years ago and worked as a Sales Manager before being promoted to a Sales Director. Wendy joined the team here at ITG in June of 2021 as our Director of Service. With her experience it gives her a relentless passion to support the company in all aspects.

Wendy’s business perspective is leadership by example. She believes strongly in helping her team understand the ‘Whys’ behind the business decisions. She feels this helps them to better understand why certain tasks are asked of them in their roles daily and helps to expose opportunities. With this understanding across the service organization, it helps all of us make better choices when working in all areas of the business from supporting the clients to the financial impact the team makes in their day-to-day decisions. Wendy is never one to say, “It’s not my job.” She will support the team in any way she can.

In her free time Wendy enjoys painting, traveling as much as possible, and the great outdoors doing anything from biking to hiking. Wendy has 3 children, 2 daughters-in-law, 1 son-in-law and 9 grandchildren and thoroughly enjoys spending time with them whenever she can for family gatherings.

Brian Spitler

Chief Information Officer

  • (602) 454-0720
  • bspitler@itgarizona.com

Brian brings over three decades of experience in technology and operations to his role as Chief Information Officer at Imagine Technology Group. Having spent more than 15 years in the Phoenix area, Brian has held leadership positions at some of the region’s largest companies. His focus on innovation and driving synergy between Operations and Technology has led to a proven track record of successful projects and large-scale operations.

In his current role, Brian is dedicated to leading strategic technological advancements and enhancing customer experiences. His previous career experience allows him to work closely with clients to provide valuable insights into technology-based solutions and the development of key applications and systems.

Utilizing his expertise in process improvement and vendor relations, Brian has successfully streamlined sales and operations, resulting in a significant increase in profitability. His commitment to operational excellence in technology drives continuous innovation and ensures that IT needs remain cutting edge.

Outside of work, Brian enjoys hiking, camping, golf, and holds a private pilot license. On weekends, you can find him adventuring with his wife and kids.

Jay Van Ryn

VP Major Accounts

  • (602) 454-0720
  • jvanryn@itgarizona.com
  • Imagine Technology Group, 2015-Present
    VP Major Accounts
  • Arizona Office Technology, 2007-2014
    Major Account Executive
  • CB Documents, 2001-2007
    Major Account Representative

Jay is a proud member of the Executive team at Imagine Technology Group as the VP of Major Accounts. He brings a wealth of major account leadership experience in the office technology industry throughout Arizona.

Jay has been in the industry for over 25 years and works with National Accounts throughout the US. His customers include some of the highest profile, Non-Profit and For-Profit organizations throughout Arizona and most with a tenure of 15-20 years. Jay’s latest endeavor is the opening of an ITG office in Flagstaff and growing the business to include such areas as Cottonwood and other outlying areas in Northern Arizona.

Jay has been successful in helping his customers make great inroads in improving their imaging spend by working closely with them to efficiently manage not only the output but the devices they are using in their offices. Through his direction, one of his major accounts was able to eliminate 25% of their output devices and decrease their overall spend by 15% in the first 6 months all while improving internal customer satisfaction. Jay has a unique ability to find a way to improve the customers bottom line while protecting the service level they receive from Imagine Technology Group.

Jay grew up in Minnesota and graduated from Northern Arizona University. He is married with three children. Helping Non-Profits succeed is Jay’s current and future goal. He currently sponsors events for Hospice of the Valley, Tempe Community Action Agency, NAH Foundation, The Phoenix Zoo and Fans Across America. Jay enjoys fishing in Canada, and vacations with his family.

Christy Gallegos

Director of Sales, Major Accounts

  • (602) 454-0720
  • cgallegos@itgarizona.com
  • 2015-Present: Imagine Technology Group
    Director of Sales, Major Accts
  • 2005-2015: Arizona Office Technology
    Major Account Executive

 

Originally from California, Christy is now a loyal Arizona resident who brings with her a vast array of experience in the Technology Sales and Service Industry. Christy has the unique ability to adapt to any environment, thus allowing people around her to feel a sense of comfort and relatability. She can uncover and understand what business owners’ needs are to improve workflows, and finding ways to redistribute money in inefficiencies to reallocate back to her customers bottom line. Her positive energy and enthusiasm are never-ending and tends to rub off on not only her team, but other coworkers in the business.

She was responsible for managing a major account business plan and succeeded in expanding revenue by 30% in 2013 and 42% in 2014, resulting in being a Presidents’ Club recipient for those years, plus two others. She has demonstrated an unwavering commitment to Customer Service, adding new customers while maintaining premium service levels with existing accounts. She is also successful in retaining and expanding current accounts, while writing 40$ net new business. Christy is currently helping to build and coach new sales teams to achieve success. Her business goals include growing her sales team to 10 with an annual revenue of 15 mil+.

Christy is a dedicated wife and mother of two amazing children. She can be found attending school functions and participating in outside activities. She is the VP of Mountain Pointe Baseball Booster Board. Christy is outgoing, ambitious, intuitive and giving. She volunteers where needed and is always willing to assist others no matter what walk of life. Christy’s future goals include Sky-Diving, taking a family vacation to the Cayman Islands and living on the beach with her family.

Scott Reynolds

Executive Vice President

  • (602) 454-0720
  • sreynolds@itgarizona.com
  • 1993-2013: Arizona Office Technologies
    Sr. Vice President/CFO
  • 2013-2018: SoCal Office Technologies
    Sr. Vice President/CFO
  • 2020-2021: Sharp Business USA
    General Manager, Sharp Business Systems Southwest
  • 2021-Current: Imagine Technology Group
    Executive Vice President


Scott was born in New York but has lived in Arizona for 40 years with a short time of 6 years spent in California. He has nearly 30 years of office technology industry experience with 20 years of that being in leadership. He holds a university degree in Finance from the Arizona State University.

Throughout his long-time experience, Scott has held positions from Accounting and Finance to President and General Manager. His background in these areas support a strong connection to every aspect of the business which makes him a great fit for Imagine Technology Group. He specializes in strategic planning and business development and enjoys successfully scaling a business for growth.

Scott is a big proponent of giving back to the community and leads the business to be the same. In the past, he has held a board member position for The Boy’s and Girl’s Club. Scott has been married over 35 years to his wife Amy, has a daughter named Rachel and an Australian Shepherd named Divot. In his free time, he enjoys running, golf, all other sports as well as traveling.

Rudy Parga

CEO/Owner

  • (602) 454-0720
  • rparga@itgarizona.com

Rudy is the CEO of Imagine Technology Group. Prior to joining Imagine, Rudy was a trial attorney at a multi-state regional law firm and spent several of those years as the firm’s Managing Shareholder. For over 20 years, he handled complex business disputes, including helping businesses protect and defend their irreplaceable confidential business information – whether from internal forces or external threats such as cyber-security breaches. During his time as Managing Shareholder, Rudy’s firm expanded into different geographical markets and developed new and innovative business models to better serve its clients both domestically and internationally.

Rudy’s legal experience provides him with a unique perspective regarding the critical importance of deploying effective technology in business. Rudy excels at clearing away obstacles and developing creative business solutions. Technology in business will continue to evolve at a staggering speed, and ITG looks forward to the opportunity to become a trusted business partner with your organization.

Rudy is frequently acknowledged for his community leadership. He actively supports many nonprofit organizations, including serving on the Board of Directors for the Maricopa Community Colleges Foundation as well as past Chair of the Board. He also serves on the Executive Board for Gridiron Greats Foundation. He has also served as past Chair for Chicanos Por La Causa, and a past member of the Board of Directors for Friends of Public Radio Arizona.

Rudy has been recognized for his professional accomplishments, including numerous peer-reviewed legal directories. He is recognized as an AV Preeminent® lawyer by Martindale-Hubbell®; has been featured prominently in Southwest Super Lawyers®, including on the “Top 50 Super Lawyers List” in Arizona in 2016 and in the special Super Lawyers Corporate Counsel and Business editions. Rudy is also named in the 2009-2018 editions of Best Lawyers in America®, including in the Business edition. He was also named to the inaugural group of Arizona’s Finest Lawyers.

Rudy also has been recognized numerous times by AzBusiness Magazine and has been listed among the Top 100 Lawyers in Arizona and featured in the Managing Partners section; in 2014, Rudy was highlighted in the inaugural issue of AzBusiness Leaders and has been listed multiple times since then; and in 2013, he was named one of the 25 Most Influential Hispanic Business Leaders. In 2012, the Phoenix Business Journal named Rudy to their list of Most Admired CEOs and Top Level Executives. Rudy was also recognized as a legal visionary in the book Legal Visionaries by David Galbenski (2013).

Rudy holds a Bachelor of Arts degree in Anthropology and Political Science from Amherst College. He also holds a J.D. degree from the University of New Mexico School of Law.

Chad Schwartz

President Owner/Founder

  • (602) 454-0720
  • cschwartz@itgarizona.com.

Chad has over 22 years of experience in the Office Technology Space. He has the unique ability to relate and create relationships, providing solutions for his clients. A typical day for Chad would be supporting the sales team, and managing department leaders in the business. When his staff and customers come to him, he provides solutions that are pleasing to all. His views on the business world are professional, but also include family values. His belief is that you get out what you put into it. He works hard, is always there to help where needed and consistently shows a positive attitude. He frowns on lack of effort, lack of integrity and lack of accountability. Chad is clearly noted for his hands-on dedication with his sales team and consistently goes the extra mile to get things accomplished.

In his experience with the Office Technology/Document Management Field, Chad brings with him years of Customer Service experience along with highly skilled Sales experience. He grew his first company, Infincom, into an 8-million-dollar company within 4 years, and was featured as one of Inc5000 fastest growing companies. As Founding Partner with ITG, he guided them to another INC5000 fastest growing companies a 5-time ENX Magazine Elite Dealer of the year.

Chad currently serves on the Board of the David Johnson’s Mission 31 Foundation, volunteers at Hospice of the Valley and is involved with his children’s Sports and Dance activities.

Chad spends his off time with his family, enjoys Golfing, and someday hopes to play St. Andrews.